Platform

Every governance workflow in one place.

SurgeryHQ replaces the spreadsheets, shared folders and email chains that currently hold together CQC compliance for multi-site GP organisations.

Multi-surgery oversight

  • Single dashboard across every surgery
  • Per-surgery compliance score and CQC rating
  • Region, ODS code and patient list metadata

Compliance centre

  • 8 categories: CQC, GDPR, H&S, infection control, safeguarding, HR, clinical governance, fire
  • Owners, due dates, evidence URLs, status
  • Traffic-light overview and overdue alerts

Policy library

  • Version control with review dates
  • Per-staff acknowledgement tracking
  • Bulk publish across selected surgeries

Staff matrix

  • DBS, BLS, safeguarding L3, RTW, appraisal dates
  • Mandatory training percentage per staff member
  • Expiring soon and overdue auto-views

Incidents & complaints

  • Reporting with severity and type
  • Root cause and actions taken capture
  • Reference numbering and attachments

Audits

  • Templates with scoring and pass/fail
  • Recurring schedule per audit type
  • Findings linked to follow-up actions

CQC readiness

  • Evidence mapped to all five CQC domains
  • Per-surgery readiness scoring
  • Inspection pack export

Reports & exports

  • Board governance pack
  • Expiry, audit performance, incident trend
  • CSV export everywhere

AI assistance

  • Risk summaries and incident summaries
  • Action plans drafted from findings
  • Board report generation

Activity & audit trail

  • Every change captured in activity log
  • Per-entity history surface
  • User attribution for accountability

Notifications

  • Overdue and expiring within 30 days
  • Per-owner action queues
  • Weekly digests (configurable)

Security & roles

  • Role-based access: super admin, regional, practice, staff
  • Per-surgery assignment and RLS
  • UK-hosted, encrypted at rest and in transit

See it in your context.

A 30-minute walkthrough is the fastest way to evaluate SurgeryHQ.

Request a demo